Case101 – Technology at work

Case101 – Technology at work for managing Customer Claims

Address customer cases faster and improve service levels

A large portion of Case submitted by Customers become problems because of an incorrect or incomplete notification or not all the relevant forms/doctors notices being submitted. This means rework and lengthy delays occur and an unhappy customer. The key objective is to ensure there is clear and concise information given to all stakeholders to ensure timely completion of the claim.

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